Website Development for a Gift Printing Company, part of a large wholesale/retail system with stores nationwide.
- Industry: Printing / Gifts – Wholesale/Retail
- Web: Online ordering system. Key feature: Allows customers to simulate their own designs
- Development languages: Java, Node.js, PHP
- Project development duration: 1 year 2 months
- Development team: 5 developers (including 1 PM), 1 Comtor doubling as Tester and QA
This digital transformation allows customers to easily select gift products, create design ideas using the design simulation feature, then choose printing technology and gift wrapping, and finally estimate quotes and place orders.
- All of these steps can be done by the buyer from home, communicating with the company and placing orders through the website. This shortens the communication and waiting time between customers and the company, reducing travel costs for customers.
- This is a major advantage that helps increase the company’s profits, enhance the convenience for buyers, and reduce effort and costs for both parties. Previously, when selling through traditional methods, both the company and the buyers incurred significant time, effort, and expenses.
- Moreover, the system also supports customers in customizing and personalizing products according to their preferences, thereby increasing satisfaction and loyalty to the brand. The ability to track orders online also gives customers peace of mind about the production and delivery process.
We have been involved from the stage of listening to customer needs, consulting, and designing ideas to the implementation and launch of the website. To this day, we continue to maintain the system and support the company’s business operations.
Thanks to the integration of new technologies, the company has been able to manage more efficiently, minimize errors during the production process, and enhance productivity. Optimizing the ordering and production processes also helps the company easily scale and expand the market.